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RB Stackworks

Care360

Sector
Regulated care
Status
Operating
Owner
RB Stackworks

Care360 is a SaaS platform for adult social care providers and supported living organisations. It holds the operational record of a service in one place: who worked, what happened, what was noticed and what was done about it.

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What it is

Adult social care runs on documentation. A supported living service records what happened on every shift, who administered what, what changed in someone's health, what was agreed in a professional meeting, and what risks are being managed. In many services that record is still spread across paper files, a rota spreadsheet, a WhatsApp group and someone's memory of a handover.

Care360 replaces that spread with a single operational system. Staff record against the person they are supporting, at the time it happens, on whatever device is to hand. Managers get the state of the service without having to reconstruct it from six sources.

The platform is built for the reality of the work: intermittent connectivity, shift changes mid-entry, staff who are not desk-based, and an evidence trail that has to hold up when someone asks for it months later.

A shift, as Care360 records it

A shift, as Care360 records it

  1. Shift begins

    The rota decides who is on, and every record made from here is tied to that shift.

  2. Handover received

    Structured context from the previous shift, rather than a verbal summary that is gone by lunchtime.

  3. Notes as work happens

    Daily notes and physical health observations recorded against the person, at the time.

  4. Medication documented

    Medication-related records held with the person's record and the shift that produced them.

  5. Incident recorded

    Captured with its context and follow-up, not filed away somewhere separate.

  6. Handed over, reviewed

    The manager sees the state of the service without reconstructing it from six places.

What it does

The operational record of a service, in one system.

Staff rotasShift planning and allocation, with the rota tied to the records produced on each shift.
Client recordsThe person-centred record each other part of the system writes against.
Daily notesTime-stamped entries recorded against a person and a shift as the work happens.
HandoversStructured shift-to-shift handover so context survives the change of staff.
IncidentsIncident capture and follow-up, kept with the rest of the person's record rather than in a separate file.
Medication-related recordsMedication administration documentation held against the person and the shift.
Risk informationRisk detail available to the staff who need it, at the point the work is being done.
Professional meeting feedbackOutcomes and actions from multidisciplinary and professional meetings recorded against the person.
Physical health notesPhysical health observations and notes kept alongside the rest of the care documentation.

Who it is for

  • Supported living organisations
  • Adult social care providers
  • Registered managers and service leads
  • Support workers recording on shift

Enquiries about Care360, including demonstrations, pricing and procurement questions, reach us through the same contact route as everything else.

Enquire about Care360Visit site